Complaints Policy

Force8 (Fabrications) Ltd Complaints Policy

Complaints Policy

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things right as soon as we can, please read ourcomplaints procedure below and we will respond promptly to ensure completesatisfaction.

As soon as possible after the completion of the works, please inspect the work toensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, pleasecontact us as soon as you can in order that we can rectify any problems as soon aspossible.

OUR PROCEDURE

Either call us on 01614831997

Or write to us at Force 8, School Street Industrial Estate, Hazel Grove, Stockport, Cheshire SK7 4RA

(please request proof of receipt if posting)

Or Email us info@force8.co.uk

We aim to respond within 2 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Force 8 is a member of Independent Network, part of Network VEKA Ltd. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. In the first instance please submit your concern online at www.inveka.co.uk, selecting “Your Guarantee” and completing the online form. Alternatively, they can be contacted by telephone on 0800 800080.

 

Contact Us

 

Factory & Showroom

School Street Industrial Estate,
Hazel Grove,
Stockport,
Cheshire
SK7 4RA

0161 483 1997 & 0330 999 8888

info@force8.co.uk

Altrincham Showroom

74 Park Road
Timperley,
Altrincham
Cheshire,
WA14 5AB

0161 976 3684 & 07401 212733

info@force8.co.uk

Start A Conversation With Us

We do not believe in high pressure sales, and we treat our enquiries as a no obligation chat, so if you are just looking for some help and advice, feel free to contact us.